Refund Policy

Your satisfaction is important to us.

Eligible for Refund

Refunds or replacements may be provided if:

• You receive the wrong item.
• Your item arrives damaged.
• Your item has a manufacturing defect.

Please contact us within 7 days of delivery and include clear photos of the issue.

Non-Refundable Items

For hygiene and safety reasons, we do not accept returns or refunds for:

• Opened skincare products
• Used products
• Products damaged after delivery
• Orders where the customer changed their mind

Processing Time

Approved refunds will be processed to the original payment method within 5–10 business days.